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IT & Firewall Guide

IT & Firewall Guide

Technical documentation for IT administrators to enable AgentIA in corporate environments.

Last updated: March 18, 2026
1

Service Description

AgentIA is a browser-based SaaS platform for browsing, configuring, and deploying pre-built AI agents.

  • Type: Web application (no local installation required)
  • Access: Standard web browser (Chrome, Firefox, Safari, Edge)
  • No local agents, browser extensions, or desktop binaries are required
  • No privileged access or elevated permissions needed on end-user devices
2

Network Requirements

| Requirement | Value | |---|---| | Protocol | HTTPS (TLS 1.2+) | | Port | TCP 443 only | | Non-standard ports | None | | WebSocket connections | None | | P2P / Tunneling | None | | Background traffic | None without explicit user action |

3

Domains to Whitelist

The following domains are required for full functionality:

| Domain | Purpose | |---|---| | agentia.work | Primary application | | Clerk-hosted authentication domains used by the deployment | Authentication | | challenges.cloudflare.com | Bot protection (Turnstile) |

Optional (can be blocked without affecting core functionality):

| Domain | Purpose | |---|---| | www.google-analytics.com | Optional usage analytics | | www.googletagmanager.com | Optional analytics tag delivery | | calendly.com | Meeting scheduling widget |

4

Recommended Firewall Category

When configuring URL filtering rules, we recommend categorizing agentia.work under:

  • Primary: Business Software / SaaS
  • Secondary: AI / Automation Tools
  • Tertiary: Productivity

If your URL filtering vendor has not yet categorized this domain, you can submit a categorization request directly:

5

Explicit Non-Activities

AgentIA does NOT:

  • Download, install, or execute binaries on end-user devices
  • Scan internal corporate networks or assets
  • Scrape internal systems or intranet resources
  • Perform crypto mining or resource-intensive background computation
  • Establish peer-to-peer connections or tunnels
  • Use non-standard ports or protocols
  • Perform any automated actions without explicit user initiation
  • Distribute malware or potentially unwanted programs
6

Data Residency

| Component | Provider | Region | |---|---|---| | Application hosting | Vercel | Depends on deployment and edge routing | | Database | Neon | Current configured database region | | Authentication | Clerk | May involve US-based processing | | Email delivery | Brevo | EU | | Email list management | MailerLite | EU | | Optional analytics | Google Analytics | May involve US-based processing when enabled |

7

IT Support Contact

For IT-specific inquiries regarding network configuration, firewall rules, or technical integration:

  • Email: security@agentia.work
  • General support: support@agentia.work
  • Typical response window: within two business days

This document may be shared with your IT security team. A PDF version is available upon request.